FAQS

FAQs

1. What products do you offer?

We offer a wide range of lifestyle and home products, including kitchen essentials, home decor, cleaning supplies, and more. Our goal is to provide everything you need to create a comfortable and stylish living space.

2. How can I place an order?

To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your order.

3. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. All transactions are processed securely.

4. How long will it take to receive my order?

Orders are typically processed within 1-3 business days. Shipping times may vary based on your location and the shipping method selected. Generally, you can expect to receive your order within 3-7 business days after processing.

5. Can I track my order?

Yes! Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.

6. What is your return policy?

We want you to be satisfied with your purchase. If you are not happy with an item, you can return it within 30 days of receipt for a full refund or exchange, provided it is in its original condition. Please refer to our Return Policy for more details.

7. Do you offer free shipping?

We offer free shipping on orders over a certain amount. Please check our website for specific details regarding the minimum order amount required for free shipping.

8. How do I contact customer service?

If you have any questions or need assistance, you can contact our customer service team via email at support@leyuanmarket.shop  We are here to help!

9. Are your products eco-friendly?

We are committed to sustainability and strive to offer eco-friendly products whenever possible. Look for our eco-friendly labels on product pages to identify sustainable options.

10. How do I create an account?

Creating an account is easy! Simply click on the "Sign Up" button on our website and follow the instructions to enter your details. Having an account allows you to track orders, save your favorite products, and enjoy exclusive offers.